The Hub OTR bar on Main Street in Cincinnati will close in early January after calling out rude behavior from some of the Over-the-Rhine businesses' pre-holiday customers as the reason.
"We’re closed January 2-7 because I’ve experienced the worst behavior from patrons I’ve ever had and it’s not even the end of the holidays," said owner Lindsey Swadner in a Tweet on Christmas Eve.
Swadner said she is sick and tired.
"If you think this post is about you maybe you should be nicer to service industry workers," she said in the Tweet. "Thank you everyone for your support," Swadner continued in a Tweet. "I’m just exhausted, like so many small business owners/industry workers."
How some patrons are acting during COVID-19 has contributed, she said to The Enquirer.
"I’ve had people try to physically fight me more within the last nine months than I have my entire bartending career," she said to The Enquirer. "People not complying with mask requirements, people arguing about shut down times."
Ohio Gov. Mike DeWine set the closing times for bars as part of restrictions seeking to prevent the spread of the coronavirus.
Swadner said they have no qualms with the restrictions, but some people's total lack of boundaries during a pandemic has caused a need to step back and take a second.
"We have a wonderful support system here and tons of regulars and new patrons who are just amazing," she said. "They have been supportive and life-saving through all of this."
Swadner said she'd rather close and lose money for a short while than let people think they can treat her or staff badly when they return.
It's never the employees' or businesses' fault for enforcing restrictions no matter how people feel about those restrictions, she said.
It's what restaurants and bars have to do to keep everyone safe, Swadner said.
"Service industry workers are being harassed and under tipped to an extreme," she said. "It’s horrific in a time where so many people are struggling. Dealing with an entitled patron is no longer worth any amount of money. Some might say otherwise but it’s a pandemic. Why should I sell the health of myself and employees for the price of a beer?"