A Buzz Lightyear action figure journeyed to infinity and beyond before being reunited with his owner thanks to the efforts of ramp agent who sent the hero back in style.After landing at Dallas Love Field Airport, Hagen and his family were driving away in a rental car when they realized Hagen’s Buzz Lightyear was left behind back on the plane. But the plane was already back in the air long before they realized the predicament. When the aircraft arrived at Little Rock, Arkansas, where it was scheduled to terminate for the night, a ramp agent named Jason discovered the space marine among the seats. Jason found a name written on the bottom of Buzz's boot: “Hagen.” With some help, Jason learned there was only one “Hagen” who had traveled on that aircraft that day. Jason came up with a plan to get Buzz home.A few days later, Hagen received a special surprise in the mail. Not only was his buddy back, but he arrived in a hand-decorated box, complete with a letter describing Buzz's mission at Southwest Airlines, and pictures too. “There’s definitely not enough good in this world, and for someone to take the time out of their day to do that for strangers means the world to us.” –Ashley, Hagen’s mom. #SouthwestHeartRelated video: 6-year-old boy honored for alerting families to apartment fire
A Buzz Lightyear action figure journeyed to infinity and beyond before being reunited with his owner thanks to the efforts of ramp agent who sent the hero back in style.
After landing at Dallas Love Field Airport, Hagen and his family were driving away in a rental car when they realized Hagen’s Buzz Lightyear was left behind back on the plane. But the plane was already back in the air long before they realized the predicament.
When the aircraft arrived at Little Rock, Arkansas, where it was scheduled to terminate for the night, a ramp agent named Jason discovered the space marine among the seats.
Jason found a name written on the bottom of Buzz's boot: “Hagen.” With some help, Jason learned there was only one “Hagen” who had traveled on that aircraft that day. Jason came up with a plan to get Buzz home.
A few days later, Hagen received a special surprise in the mail. Not only was his buddy back, but he arrived in a hand-decorated box, complete with a letter describing Buzz's mission at Southwest Airlines, and pictures too.
“There’s definitely not enough good in this world, and for someone to take the time out of their day to do that for strangers means the world to us.” –Ashley, Hagen’s mom. #SouthwestHeart
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Related video: 6-year-old boy honored for alerting families to apartment fire
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