The drop-down menu did not contain "most, if not all," Minnesota insurance companies, so the company and lab instructed employees to simply select "uninsured," which the company and lab used to support submitting a claim to the federal government for reimbursement, according to the complaint.
"Defendants, through owner Siyaj, instructed employees to 'streamline' data entry by entering the name of a patient and immediately hit a series of keys that would input defaults for the remaining entries, including defaulting a patient’s insurance information to 'uninsured,'" the complaint says.
The company and lab's Director of Operations also instructed employees to "begin falsely post-dating samples, in order to make them appear to be more recent than they actually were, and to continue sending such samples to the lab for processing," the complaint says.
"If a consumer called multiple times, employees were instructed to falsely tell consumers that the test result had been inconclusive and that they needed to take another test," the complaint says, allowing the company and labs to bill for the test and to encourage patients to take another test for the company to bill.
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