In the eyes of Soxman Funeral Home, dogs are a major anchor in the homes and lives of so many people, so they added a service dog to their staff. Lilo, the yellow Labrador Retriever, is one of the greeters to visitors who walk through the doors of this Pittsburgh-area funeral home, often in perhaps their saddest and most mournful moments.Soxman Funeral Home director and co-owner Anna Nesbit said the 3-year-old Lab has a profound impact on those who interact with her."She just has a way of bringing some warmth to a really sad time. She just looks up at you with those eyes and the families take that all in and you just watch them take a sigh of relief," Nesbit said. Clyde Boyd said he is grateful that Lilo was onboard when he chose Soxman Funeral Home to prepare his mother's funeral service.Agnes Boyd was 95 years old and is survived by great-grandchildren, among other relatives.Clyde says being inside the funeral home was a first for the great-grandkids, but Lilo erased a lot of their uneasiness."The part I really noticed was the great-grandchildren, they were very nervous and it was the first time they ever experienced anything like that, and she definitely made a difference, loosening them up, letting them be themselves," Clyde said. Watch the full story in the video player above.
In the eyes of Soxman Funeral Home, dogs are a major anchor in the homes and lives of so many people, so they added a service dog to their staff.
Lilo, the yellow Labrador Retriever, is one of the greeters to visitors who walk through the doors of this Pittsburgh-area funeral home, often in perhaps their saddest and most mournful moments.
Soxman Funeral Home director and co-owner Anna Nesbit said the 3-year-old Lab has a profound impact on those who interact with her.
"She just has a way of bringing some warmth to a really sad time. She just looks up at you with those eyes and the families take that all in and you just watch them take a sigh of relief," Nesbit said.
Clyde Boyd said he is grateful that Lilo was onboard when he chose Soxman Funeral Home to prepare his mother's funeral service.
Agnes Boyd was 95 years old and is survived by great-grandchildren, among other relatives.
Clyde says being inside the funeral home was a first for the great-grandkids, but Lilo erased a lot of their uneasiness.
"The part I really noticed was the great-grandchildren, they were very nervous and it was the first time they ever experienced anything like that, and she definitely made a difference, loosening them up, letting them be themselves," Clyde said.
Watch the full story in the video player above.
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