Jesse O'Dell and his wife deedee say every morning for the last 16 years they get an iced Americano and Caramel Frappuccino from Starbucks which usually sets them back around $10. But on January seven their order cost *** lot more than that. It was 4444 dollars and 44 cents. That $4444.44 was the tip taken on top of their order. Making the total cost of two cups of coffee $4456.27 for this to happen was just *** real, It's just it's *** real shock. They got the coffee from this drive thru at 91st in Yale, Jesse says he selected no tip on the card machine and didn't get *** receipt *** couple of days later Didi was trying to buy their four daughters shoes at the mall. When her card was declined, they got this duplicate receipt when Say Starbucks told them there'd been *** network error with the card machine. And after speaking to managers they were sent to checks. But when they arrived they bounced, we contacted their customer service helpline probably 30-40 times that day. They assured us that they are sending new checks. But as of today we still Have not fully finished the situation. We still haven't received checks. The couple filed *** report with Tulsa police DD is an orphan originally from Thailand she hasn't seen her sisters in 17 years and the family were supposed to fly out to visit them and the orphanage. They're helping over there that now had to cancel that trip, costing them thousands disappointed for sure. And it's just we're just don't look at each other like how are we going to cancel our trip for sure. We had to we had to go towards our and these are nonrefundable tickets. These aren't the kind of things that you can you know just change out unless it's like *** day or two ahead in advance. So we just have to eat that now, telling everyone to check receipts and say they don't know if they'll ever go back to Starbucks again. Our consumer confidence is at an all time low. This is something that has caused huge duress in our own family and hopefully other people don't have to go through something like this.
Starbucks has displayed “egregious and widespread misconduct” in its dealings with employees involved in efforts to unionize Buffalo, New York, stores, a National Labor Relations Board judge said in an order Wednesday.As a result, the company must reinstate and make whole a number of workers who were let go from locations in or around Buffalo, among other remedies, NLRB administrative law judge Michael Rosas said.The case includes 32 unfair labor charges made by Workers United against the company for its actions between August 2021 and July 2022 at 21 stores in the Buffalo area, including the first Starbucks location to unionize.The company, which has been facing a wave of unionization across the country since December 2021, must also post a notice in its stores nationally, the judge ruled. That notice informs workers that they have the right to join a union, and lays out a lengthy list of what the company will refrain from doing, like surveilling workers or making other efforts to dissuade union activity.Rosas also said that interim CEO Howard Schultz and another company leader must read the notice to employees, or be present at a meeting where the rights are read.Schultz, who will soon hand over the reins to incoming CEO Laxman Narasimhan, has been a vocal opponent of the union since he rejoined the company as interim CEO last year.“I don’t think a union has a place in Starbucks,” Schultz recently told CNN’s Poppy Harlow. If workers “file for a petition to be unionized, they have a right to do so. But we as a company have a right also to say, we have a different vision that is better,” he said.Schultz recently declined a request from U.S. Sen. Bernie Sanders of Vermont and the rest of the Senate Health, Education, Labor and Pensions Committee to testify in an upcoming hearing on Starbucks’ compliance with labor laws. Starbucks said its chief public affairs officer AJ Jones II will attend instead.For union leaders, Wednesday’s order was a win.“This is truly a historic ruling,” Gary Bonadonna Jr., manager of the Rochester Regional Joint Board of Workers United, SEIU, said in a statement issued by Starbucks Workers United. “We will not rest until every Starbucks worker wins the right to organize.”Michelle Eisen, a worker who was among those that Starbucks must make whole according to Wednesday’s order, said “this decision results from months of tireless organizing by workers in cafes across the country demanding better working conditions in the face of historical, monumental, and now deemed illegal union-busting.”Both parties have until March 28 to appeal the decision, according to the NLRB.Starbucks said in a statement that it is “considering all options to obtain further legal review,” adding that “we believe the decision and the remedies ordered are inappropriate given the record in this matter.”
Starbucks has displayed “egregious and widespread misconduct” in its dealings with employees involved in efforts to unionize Buffalo, New York, stores, a National Labor Relations Board judge said in an order Wednesday.
As a result, the company must reinstate and make whole a number of workers who were let go from locations in or around Buffalo, among other remedies, NLRB administrative law judge Michael Rosas said.
The case includes 32 unfair labor charges made by Workers United against the company for its actions between August 2021 and July 2022 at 21 stores in the Buffalo area, including the first Starbucks location to unionize.
The company, which has been facing a wave of unionization across the country since December 2021, must also post a notice in its stores nationally, the judge ruled. That notice informs workers that they have the right to join a union, and lays out a lengthy list of what the company will refrain from doing, like surveilling workers or making other efforts to dissuade union activity.
Rosas also said that interim CEO Howard Schultz and another company leader must read the notice to employees, or be present at a meeting where the rights are read.
Schultz, who will soon hand over the reins to incoming CEO Laxman Narasimhan, has been a vocal opponent of the union since he rejoined the company as interim CEO last year.
“I don’t think a union has a place in Starbucks,” Schultz recently told CNN’s Poppy Harlow. If workers “file for a petition to be unionized, they have a right to do so. But we as a company have a right also to say, we have a different vision that is better,” he said.
Schultz recently declined a request from U.S. Sen. Bernie Sanders of Vermont and the rest of the Senate Health, Education, Labor and Pensions Committee to testify in an upcoming hearing on Starbucks’ compliance with labor laws. Starbucks said its chief public affairs officer AJ Jones II will attend instead.
For union leaders, Wednesday’s order was a win.
“This is truly a historic ruling,” Gary Bonadonna Jr., manager of the Rochester Regional Joint Board of Workers United, SEIU, said in a statement issued by Starbucks Workers United. “We will not rest until every Starbucks worker wins the right to organize.”
Michelle Eisen, a worker who was among those that Starbucks must make whole according to Wednesday’s order, said “this decision results from months of tireless organizing by workers in cafes across the country demanding better working conditions in the face of historical, monumental, and now deemed illegal union-busting.”
Both parties have until March 28 to appeal the decision, according to the NLRB.
Starbucks said in a statement that it is “considering all options to obtain further legal review,” adding that “we believe the decision and the remedies ordered are inappropriate given the record in this matter.”
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