NationalNews

Travelers’ rights, what airlines owe you


Airlines are assailed with complaints every time there is a spike in flight cancellations and delays, and every time, too many passengers are left bewildered, unsatisfied or even fuming at airlines' responses

There is a disconnect between what passengers think they are owed and what airlines owe them when flights plans go haywire thanks to a patchwork of federal regulations and airline policies.  


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