In February, a passenger allegedly refused to stow her carry-on luggage in the overhead bin on a Southwest Airlines flight from Boston to Chicago. She then allegedly “held onto the armrest, shouted loudly and aggressively” after being told she could not continue with the flight and used derogatory language and obscene gestures towards a crew member. As she left the plane, she allegedly spat on a crew member. Police officers met her at the gate.
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